SAP

Economics & Management

Excellence in Scholarship and Learning

 
 

E-Quality

Bridging the Total Quality Involvement Gap

Author Text to Follow


Book Description


Hardback ISBN: 978-1-898723-12-7
Hardback Price: £12.95 / $19.95
Release Date: Sept. 1995
   
Page Extent / Format: 160 pp. / 216 x 138 mm
Illustrated: No
   

 




Contents to Follow


In this important contribution Shapiro et al. have identified the key elements to successful employee involvement in decision making and business results… They have identified how valuing and utilizing the total workforce results in stronger performance... For globalizing US companies, a reading of this book provides multiple opportunities to learn how to achieve desired goals in the context of quality and equality D. Phelps-Feldkamp, Director, Quality & Buisiness Improvement, Consumer Communications Services, AT&T

Mainstreams the study of working conditions for women… Given that TQM approaches and accomplishments are of great interest to management the world over, this integrative approach should catch the interest of managers and may cause them to realize the advantages of taking a broad look at the impact of TQM as it affects women…
Prof. Karen L. Hooks, University of South Florida


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